Emerald Garden Basket

2/14/2024

from Bronx - NY

I was unable to attend funeral Service (distance) that is why I sent Emerald Garden Basket. Our presence wasn't there but the Emerald Garden Basket represent the thought of the Dukes and Grant family in time of there sorrow. We may have not heard or seen each other in a long while but I wanted to express my /our sympathy. Please accept my /our sincere condolences on your loss.

2/13/2024

from Bronx - NY

I was pleased with the photo of the Emerald Garden Basket. More importantly, my family was pleased with the actual arrangement. My cousin will keep it in her home in rememberance of her mother. Thank you.

2/11/2024

from Camanche - IA

The plant was beautiful. I hope this plant stays with the family for many years as a remembrance of their husband and father.

2/11/2024

from Glenpool - OK

It was beautiful and well received.

2/3/2024

from -

I never received confirmation that my order was received by the recipient. Unsure if my address was shared with them; feel I would have received a response if it had been given to them. Disappointed to pay this price without a way to know the order was actually fulfilled.

1/30/2024

from -

Plants were in good quality but the basket was very small for the price.

1/28/2024

from Buchanan Dam - TX

I was extremely disappointed in the size of the arrangement for the price. With your delivery fees, handling cost ithe charge was was over $120.00.

1/28/2024

from Dublin - CA

The plant basket was absolutely beautiful. I would give it five stars. But when delivered it had the wrong card on it. Not at all happy about that and the confusion it created at this sad time.

1/24/2024

from Tulsa - OK

Sending a sympathy basket was a simple and easy transaction. We're very pleased with the service.

1/21/2024

from Carey - OH

Very easy to order conveniently through the funeral home website …..and they are beautiful.

1/17/2024

from Gulfport - MS

I can not give any stars or good reviews as the "arrangement" that was sent was in no means at all what I ordered. Instead of the Emerald Garden Basket that I ordered, a small corn plant in a container that looked like it was sent in from the nursery, was sent to the wake/funeral instead. I was taken back, as well as embarassed and unhappy to know that this corn plant was sent in place of the Emerald Garden Basket. It definitely was not the price I paid for the Emerald Garden Basket! I will not be purchasing anymore arrangements through the floral link attached to a funeral home. I learned my lesson.

1/8/2024

from -

I ordered a basket and it was much smaller than I thought it should have been and it wasn't as full as it looked in the picture. Kinda looked cheap !

1/6/2024

from Monroe - GA

The basket that was delivered was not what I ordered and I was quite embarrassed that the money I spent looked as if we only spent about half of that. I will not be ordering any kind of flowers or plant baskets through this funeral home again. I was not pleased at all.

1/1/2024

from Warren - MI

As we live in MI; I understand this was a beautiful plant basket from what my cousins were mentioning.

12/1/2023

from Darby - PA

5 star Quick delivery And very professional and nice Thanks 😊

11/24/2023

from Missouri City - TX

I purchased the Emerald Garden Basket for a funeral in Detroit and I live in Texas. I called the order in and received very professional help. And upon arrival it was beautiful. ❤️

11/17/2023

from Huntley - IL

Nice basket, delivered as expected. Thank you!

11/12/2023

from -

Nice arrangement - delivered on time - family said very nice and thoughtful

11/4/2023

from Macomb - MI

Great job

11/3/2023

from Keller - TX

I’m sure the plant was beautiful, but I ordered the smaller plant I did not order a tree My Name is Virginia Bob Painter

11/3/2023

from Parma - OH

Very happy with the basket. It was really pretty.

10/16/2023

from -

I personally had a chance to view the requested arrangment and saw that it was there on time, and looked even better than the picture I ordered it from. Great job and thanks for your timeliness and presentation, meant a lot.

10/16/2023

from -

I did not personally see the garden, but I assume it was gorgeous. Thank you for being there and your wonderful service.

10/12/2023

from Bennettsville - SC

Everything seems to be as requested

10/8/2023

from Austin - TX

Since I did not see the arrangement I am unable to review. It would be helpful to include a photo with your report of delivery.

10/7/2023

from -

The planter with flowers was beautiful. Thank you.

9/30/2023

from Paradise Valley - AZ

Extremely helpful and patient. Most favorable experience durning a streddful time.

9/30/2023

from Middleburg - FL

Cannot tell you the looks and quality of it. I live in Florida and did not come to Texas. However I trust it was beautiful.

9/28/2023

from -

Purchase was easy, but I never saw the finished product so not sure of the quality.

9/25/2023

from -

Beautiful basket, but much smaller than expected. Service was excellent.

9/11/2023

from Irving - TX

The garden basket, service, prompt delivery...all superb and easy. Thanks, the late A. L. Sawyer family

9/7/2023

from -

The basket was perfect. I don’t agree with you having the memorial tree option checked by default. I would not have selected it but instead was charged for it.

9/2/2023

from Detroit - MI

The plant delivered was absolutely beautiful. After a delivery glitch, the Sympathy Store promptly worked to correct the issue. Excellent customer service. I highly recommend their services.

9/1/2023

from La Belle - MO

The plant arrangement looked great! Arrived on time for the service, much appreciated! I will truly satisfied. It met all my expectations! It was a great choice for the family and the service! Thank you so much!

8/24/2023

from Snellville - GA

Although I was unable to attend the funeral that was in another state, I felt assured that my sympathy acknowledgement would arrive on time. They kept me up-to-date on when the arrangement would be delivered.

8/18/2023

from Monroe - MI

The basket and plant was very nice. I was very pleased to see the added ribbon and butterfly. Thank you

8/17/2023

from Oakland - CA

It was beautiful

8/10/2023

from Hudsonville - MI

Beautiful basket, was just like the photo shown

8/6/2023

from Rochester hills - MI

THANK YOU, FOR ALL YOUR HELP.

8/6/2023

from Clinton - MD

The service was excellent. I would definitely use these services again. Mary

8/1/2023

from Reseda - CA

Didn't see it but everyone said it was very nice! Very happy happy with it!

7/31/2023

from Birmingham - AL

This basket was better than expectations. It was just like the picture and my family was pleased. My family thought i the plant basket was beautiful.

7/27/2023

from Winston - GA

Loved having this on the actual site to be able to order without looking up a florist. Was able to see what was available for selection. Got a message when it was delivered. Very easy and convenient.

7/21/2023

from Arlington - TX

The plant was suppose too delivered on 7-18-23 but was delivered on 7-20-23 why?

7/20/2023

from -

The recipient family loved the arrangement and said they will have it in their home.

7/2/2023

from Tuckasegee - NC

Beautiful plant

6/29/2023

from Urbandale - IA

The family contacted me and told me the basket was beautiful. They are looking forward to raising the plants.

6/29/2023

from Bryan - TX

Very pretty.

6/28/2023

from Talala - OK

very satisfies with service and plant

6/22/2023

from Cincinnati - OH

Mine had a number of flowers in the arrangement which was OK but a surprise to me.

6/17/2023

from Chattanooga - TN

It was just lovely! Thank you 😊

6/13/2023

from Detroit - MI

We really loved that it was there on time and looked beautiful

6/12/2023

from Arlington - TX

Ordering this arrangement online was so simple and easy. I was able to have a sympathy card sent with it and it was delivered with care and on time. Thank you for making a difficult time very easy.

6/12/2023

from Bloomington - IL

Family sent me a message with a picture saying how much they liked the arrangement, I was pleasantly surprised....it was a lot prettier than the picture I used to choose from. Thank you so much!!

6/11/2023

from Detroit - MI

We really loved that it was there on time and looked beautiful

6/11/2023

from Weidman - MI

My grandmother loved woven baskets of any kind, so the Emerald Garden Basket was a perfect choice. Except we received a tin instead of a basket, because I selected the option for Substitution Preference: Go With Florist Recommendation. Don’t make that mistake! She had recently turned 100 and I really wanted something special. Website was easy to use, additional fees are a bit higher than expected but then again everything is. I would use services again but I’d change my substitution options for sure!

6/2/2023

from Claremore - OK

Sent this to a friend who lost her sister. You never know when you are buying sight unseen but she was so thrilled I received pictures thanking me for the beautiful arrangement she can take with her to remember her sister.

5/30/2023

from Bryan - TX

Ordering was easy and the plant was delivered the same day. Very satisfied with the service and the plant.

5/29/2023

from Philadelphia - PA

Thank you for the great job

5/17/2023

from Birmingham - AL

Was very disappointed in my order for the cost . So tiny. Not what the picture looked like. Nor the size. 😢😢

5/2/2023

from Whitehouse - TX

The basket was beautiful

4/24/2023

from Saint Petersburg - FL

Ordering was easy and quick!

4/17/2023

from -

The Emerald Garden Basket was beautiful!!

4/16/2023

from Virginia Beach - VA

Truly Beautiful!

4/15/2023

from Joplin - MO

Very easy to order online as we are out of state. The arrangement arrived on time and it was fresh and beautiful. Thank you for making it so easy.

4/13/2023

from Montgomery - TX

Very pleased!

4/11/2023

from Cullman - AL

The plant was pretty although for the price way smaller than I imagined or hoped. It was delivered on time.

4/9/2023

from Plano - TX

Although the arrangement was nice and was delivered quickly, the plants and basket weren't quite as pictured and there were some plants I personally would not have chosen, as they were not as attractive as the ones in the photo.

4/8/2023

from Brownwood - TX

I did not receive the basket ordered! Although the plants substituted by the florest were acceptable the actual basket looked small and cheap. I would have liked to have had a phone call about the need to change my order and I would have been understanding. I also understand that others had ordered the same arrangement.

4/8/2023

from Brownwood - TX

I did not receive the basket ordered! Although the plants substituted by the florest were acceptable the actual basket looked small and cheap. I would have liked to have had a phone call about the need to change my order and I would have been understanding. I also understand that others had ordered the same arrangement.

4/6/2023

from -

Absolutely perfect. It looked just like the picture!

4/3/2023

from Saint Charles - IL

The plants were beautiful. Even though the local florist had to make a couple minor substitutions the Sympathy store let us know prior to delivery. You could not even tell. It was just beautiful! Delivery was timely. I would use this store in the future without hesitation. Thank you

4/2/2023

from Hamilton - OH

The garden basket was delivered on time and looked beautiful. It was good sized and would be a nice addition to any home.

3/27/2023

from -

The Plant turned out beautiful per the recipient. I did not get to see the plant in person, but the sweet lady receiving it said it was beautiful. Thank you so much!

3/26/2023

from Warrior - AL

The garden basket exceeded my expectations!!! The basket was full of beautiful plants. Would highly recommend them to anyone.

3/25/2023

from Saint Cloud - FL

The wife of the deceased let me know how much the gift was appreciated and how beautiful it was. I did not see it in person but was aware of how much she thought of it.

3/25/2023

from Beverly Hills - FL

HIGHLY RECOMMENDED. THE BASKET WAS BEAUTIFUL.

3/23/2023

from Miamisburg - OH

The basket was white not brown as shown and fresh flowers were added but overall was happy with the basket.

3/21/2023

from Abilene - TX

Plant was beautiful and on time!!

3/13/2023

from Pasco - WA

The basket was beautiful!

3/13/2023

from Zephyrhills - FL

It was smaller than I was led to believe.

3/13/2023

from -

This is a great service for handling out-of-town flower delivery. A little pricey, however.

3/8/2023

from -

Beautiful arrangement. Thank you.

3/8/2023

from HOUSTON - TX

The plant arrived in good shape the recipient said it was beautiful

3/6/2023

from Nolensville - TN

The arrangement we ordered was delivered on time. However, the arrangement was surprisingly small for the price we paid.

2/27/2023

from Albemarle - NC

Great plant beautifully arranged. Delivered on time and to the correct location.

2/24/2023

from Fairfield - CA

Beautiful

2/16/2023

from Rhinelander - WI

The plant was lovely, but much smaller than I thought it would be. I believe I may have ordered the wrong size.

2/12/2023

from Saint Louis - MO

Thank you appreciate your company. Thank you so much

2/12/2023

from Philippi - WV

I was very satisfied with the ease in ordering from someone I'd never ordered from before. The person taking the order knew all the correct answers and that was so nice. I am sure Becky was surprised when she received the basket of flowers the next day. Thanks so much for making it easy to order and for being so kind and considerate on the phone.

2/6/2023

from Saint Clair Shores - MI

You could see right thru the greenery. Not anything like the picture. Small plants. The basket wasn't heavy duty like picture. Next time I will go to florist myself. All in all it was just OK.

1/30/2023

from Appomattox - VA

It was pretty but not as pictured. The basket didn't look at all like this beautiful picture and the flowers were not as pictured.

1/23/2023

from Visalia - CA

We sent this arrangement through the Funeral home website. Being in California and our loved ones in Texas, I am always curious to know how the arrangements look when they are delivered. Fortunately a good friend sent me pictures. I know there were several “Emerald Gardens” sent to this service. I saw 2 of them and am pleased to report they were both lovely. And…not carbon copies. It appears the florist (@ least on these 2 arrangements) did a good job of adding “different touches” to each one. Very lush looking. I am pleased. I think you will be too ;)

1/22/2023

from Irving - TX

Have not heard from recipient yet.

1/22/2023

from Mt Juliet - TN

Our gift of the Emerald Garden comforted the family. They said it was beautiful and perfectly sized to sit nestled among cherished photos next to the Guestbook.

1/22/2023

from Austin - TX

A very nice arrangement of plants. It was delivered on time and was much appreciated.

1/12/2023

from -

I was very satisfied with our basket of greenery. A family member took it home and will enjoy it for several weeks. We were not able to attend the funeral but pics taken of the arrangement made me happy. Thank you

1/12/2023

from Byron Center - MI

Thank you for the beautiful arrangement. Could't be happier. I would recommend Sympathy Store and will use them again in the future.

11/27/2022

from Milwaukee - WI

I was more than satisfied with the updates from the sympathy store. I am from out of state and appreciated being informed of the changes made. I would definitely use this store again

11/20/2022

from Spring - TX

Basket was delivered on time for service. My friend said it was a beautiful basket and she would take good care of plants!

11/14/2022

from Centennial - CO

I wasn't able to see the basket but my nephew who attended the funeral told me it was beautiful. Thank you for providing this since we could not attend in person.

11/12/2022

from -

Recipient said it was beautiful!

11/10/2022

from Mooresville - NC

Larger than expected. Beautiful

11/6/2022

from -

As was pictured

11/5/2022

from Clearwater - FL

Love this store! Ordering has been easy and everyone I have spoken to has been very pleasant and helpful. We are a tax-exempt organization and I have had no trouble getting the sales tax refunded.

11/2/2022

from -

Basket was more beautiful & special than I expected. The added flower & bow was a nice surprise. Very happy! Thank you!

11/1/2022

from Tulsa - OK

It was beautiful and arrived on time!

10/31/2022

from -

The plant I ordered arrived and it was multi-colored and did not resemble the photo. That being said, it was lush, healthy and beautiful, and the recipients greatly appreciated it. It just was not what I ordered.

10/28/2022

from Storrs Mansfield - CT

Exactly what I had ordered and arrived on time! Perfect for planting a memorial garden!

10/27/2022

from Mc Calla - AL

The Emerald Garden Basket was Beautiful, I appreciate getting the Basket there on time! Great Service!

10/25/2022

from Houston - TX

Beautiful basket to honor a very special person. It was a beautiful basket with beautiful shades of green leafy plants.

10/24/2022

from Athens - AL

We were out of town and decided to send flowers. For some reason no one could get this purchase to the viewing. Just that the funeral was too early? Was not really told. If there is a cut off to when this can be delivered please please give that info to the one who purchases it, when it is purchased.

10/9/2022

from Kernersville - NC

It was beautiful, and delivered as scheduled.

10/8/2022

from Jackson - TN

Flowers arrived on time and were as beautiful as the picture. Would definitely recommend and use again in the future.

10/3/2022

from -

Ordered the Emerald Garden Basket for a celebration of life event. The garden basket came as pictured on the website plus a few carnations for contrast. Beautiful arrangement and worth the price!

10/3/2022

from Saginaw - MI

The greenery was lovely but the basket the arrangement was in delivered in was far inferior to the one pictured. It delivered basket had no handle, was white, and not nearly the quality of the pictured basket.

10/1/2022

from Farmington - MI

It was nice ,but not at all like the one that was pictured. Feel like something cheaper was sent

9/28/2022

from Cleveland - TN

Ordering and setting up delivery of the basket was simple. Very beautiful plant basket.

9/22/2022

from -

I needed to order some flowers or planter for a funeral and being that I am in Idaho and the service was in St. George I did not know any flower shops in the area. This one was listed through the Funeral home and while I have never used one because of the prices I decided to check them out anyway. Boy was I surprised! The prices were great and the flowers and planters were beautiful. I ordered the planter I wanted and the price was great. The only thing that was a little bit to high was the delivery fee but getting what I was looking for I guess I could live with it. I am not even sure where this company is located so maybe the 18.00 delivery fee was not so bad if there was quite a distance they had to travel. I would buy from them again.

9/18/2022

from -

Very nice arrangement that will last for a long time.

9/17/2022

from Venice - FL

Basket was very nice. Exceeded my expectations.

9/16/2022

from -

The family of the deceased was well pleased with the basket. One of them made sure everyone else knew that they had staked claim to it after the funeral.

9/13/2022

from Bourbonnais - IL

Had never ordered thru this service and was very pleased to see what a lovely job they had done Was even better than the picture as they had put the plant in a rustic metal basket with ribbons that accented the greenery

9/10/2022

from Avon - OH

On time and on budget. Very well done. Just as you advertised..

9/4/2022

from -

I always order live plants as opposed to fresh flowers. The family are able to take the arrangement home and enjoy it for many years. I have ordered arrangements like this before but this one was beyond expectations.

9/3/2022

from San Antonio - TX

Beautiful arrangement delivered at appropriate time as requested. Thank you.

8/30/2022

from Waterford - MI

I saw the basket and thought it was pretty but it was much smaller and much less full than what is shown in the picture. I could see a lot of dirt, whereas, this image displays a nice full arrangement.

8/28/2022

from New Orleans - LA

The plant was beautiful, little small, but serve the purpose. Thank you

8/28/2022

from -

Ordering flowers for my friend was so very easy from The Sympathy Store. They were very professional, and they kept me updated on the delivery. Great communication. I will use them again when needed.

8/23/2022

from Summerville - SC

Beautiful arrangement. Delivered on time. A little expensive for the size, but beautiful. Thank you.

8/22/2022

from Philadelphia - PA

I was 100% satisfied with the basket appearance,condition of plants,the timely delivery and ease of ordering.

8/22/2022

from FARMINGTON HILLS - MI

Happy with the order and delivery.

8/13/2022

from -

Beautiful plant arrangement that will sure last for a long time. Love the green colors that signify hope.

8/10/2022

from Kawkawlin - MI

The Sympathy Store did a super job on the order of the item that I wanted to purchase. They were able to send the order request to the local florist who delivered the basket to the correct place at the right time. I am very pleased. The Sympathy Store agent was very nice and knew what to do without any problems. The agent helped me in putting down the right words on the sympathy card attached to the basket. They did a nice job,and I recommend them.

8/9/2022

from -

It was fast and simple to order.

8/9/2022

from -

Very beautiful basket. I was able to see the arrangement at the service. It was on time, with my note. The arrangement was a little smaller than expected, but still very well done. Mine included a ribbon and bow. Of course these arrangements are far overpriced for what you get, but they are guaranteed to be on time for the service and easy to order. Overall, I am happy with the purchase.

8/8/2022

from Loganville - GA

Arrangement was on time and very pretty.

8/6/2022

from Harper Woods - MI

The plant 🪴I ordered was beautiful and the note 📝 was written exactly as I asked! Would definitely use them again

8/3/2022

from Beaumont - TX

I was so happy that you all made the family happy with this beautiful plant! Thank you all so very much!

7/14/2022

from -

I did pick the basket style to make it easier to carry out of funeral home. This basket plant was perfect for Bruce because he believe in tropical animals. I loved the fact I could order it directly from the funeral home, seriously simplified my life on such a short notice of his passing. Thank you!!!

7/5/2022

from Dallas - TX

Recipient stated the basket presentation was amazing. I appreciate all the updates & prompt delivery.

7/2/2022

from Blythewood - SC

I could Send even though I could not attend

7/2/2022

from Dallas - TX

Recipient stated the basket presentation was amazing. I appreciate all the updates & prompt delivery.

7/1/2022

from -

I ordered at the last minute, the morning of the funeral, my flowers were delivered on time.

6/29/2022

from -

Did not come in a basket but a ceramic bowl. Message was missing a name that was noted to be put down. Plant was nice.

6/26/2022

from Richfield Springs - NY

Beautiful arrangement!

6/22/2022

from VACAVILLE - CA

Wrong arrangement was delivered without notifying me of the change.

6/20/2022

from Culver - IN

Just letting you know that my phone would not bring up the photo of the plant basket. So I just read some reviews. And the reviews sold me the Emerald Garden Basket… Even my husband was satisfied. He even said WOW! I went with a plant because we all know what happens to flowers. This basket is beautiful and the reviews sold it as if I am blind!

6/14/2022

from -

During this time of grieving I didn’t want to question if my family like the plant. That seems petty in their time of loss. I live out of state and wasn’t at the service. I would have appreciated the company if they would have sent me a picture of the arrangement so I could at least know what it looked like. Just saying.

6/12/2022

from Helotes - TX

They added carnations to the basket (carnations!) and there weren’t enough plants to fill it in properly. Not worth the $110!

6/7/2022

from New Hyde Park - NY

The Emerald Garden Basket was lovely and well received.

5/23/2022

from Cordova - TN

I was very satisfied with the plant.Thank you for your help.I

5/21/2022

from Valparaiso - IN

Beautiful & appropriate, for sympathy & condolences.

5/18/2022

from -

I was not able to attend the funeral, however my daughters did. They sent me a picture and it was just as beautiful as the picture I used to order it! Thank you!

5/18/2022

from -

I was not able to attend the funeral, however my daughters did. They sent me a picture and it was just as beautiful as the picture I used to order it! Thank you!

5/17/2022

from Cleveland - OH

Beautiful arrangement.

5/14/2022

from -

The plant delivered looked nothing like the website picture and certainly wasn’t the size promised. Compared to other flowers and plants, this item was far less than impressive.

5/12/2022

from Rochester - MN

Did not see…unable to go to sevice. Hopping it was beautiful!

5/7/2022

from Azle - TX

Second time using the sympathy store couldn’t be any more satisfied with the selection and prices they offer First class establishment wil be a return customer and spread the word on this fine place thanks

4/30/2022

from Greenwood - IN

Very Very happy with the service and the arrangement.

4/29/2022

from Flint - MI

Nicely done, flower and plants looked healthy. Thank you

4/15/2022

from Cedar Park - TX

All was as promised. A lovely basket of green plants was delivered to the church for my sister-law's visitation. It went home with the family after her services and will brighten the home of one of her children for a while. It was an appropriate reminder of the joy and comfort she spread throughout her life.

4/14/2022

from Pittsburgh - PA

The family was extremely satisfied. Thank you!

4/14/2022

from The Villages - FL

Having the link in the obituary made it very easy to order, didn’t have to supply the address, they had all the info needed. All I had to do was give my card info. Thank you

4/14/2022

from Pittsburgh - PA

The family was extremely satisfied. Thank you!

4/10/2022

from Catoosa - OK

The plants and basket were beautiful! I thought we were ordering from Floral Haven directly so not sure why there was an extra $20 fee tacked on. Should have ordered from my local shop.

4/9/2022

from Rocky Mount - VA

Excellent service. Flowers were beautiful.

4/7/2022

from Rocky Mount - VA

Excellent service. Flowers were beautiful.

4/6/2022

from Sevierville - TN

The basket got delivered as promised and on time. Thank you

4/5/2022

from Napoleon - OH

Very satisfied with the Emerald Basket. Thank You!!

4/5/2022

from Napoleon - OH

I was very happy with the basket and the arrangement. Thank you so much!

3/30/2022

from Coppell - TX

basket looked nice however the standard (which i ordered) was a bid skimpy on content for the price you charge. i believe it needed some color added (i.e.) a color ribbon or even an artificial flower for the color. otherwise the ordering was easy and delivered on time.

3/28/2022

from -

The plant was very nice - no complaints with that. What is bothersome to me are the additional fees added. I understand some fees cannot be avoided, but 40% more seems excessive. Perhaps a more realistic price should be listed.

3/22/2022

from Mastic Beach - NY

With the $20 delivery fee making the order $95, I don’t think the plant was worth that much, but I guess it’s the convenience…..

3/22/2022

from Wytheville - VA

67.95$ turns into 98.00$ and the arrangement was pitiful by comparison to this picture shown! won't get me again

3/21/2022

from Lake Arthur - LA

Was a beautiful arrangement, nice and shiny leaves on the green plants.

3/21/2022

from Columbus - OH

The basket was not quite as pretty as the picture and wasn’t quite as full, but overall it was what I expected. It would have to be perfect for me to rate 5 stars. I would give it a 3-4 stars. It was delivered on time and ordering was easy.

3/17/2022

from Beavercreek - OH

The arrangement was not the one pictured, but it was similar and had a flowering plant which was beautiful. Would recommend the Sympathy Store in the future. Thank You.

3/13/2022

from DoswellDoswell - VA

The Emerald Garden Basket -the family was pleased and had several comments on how full the basket was with the beautiful flowers.

3/7/2022

from Suwanee - GA

This basket of plants was lovely, fresh, and full and even included some flowers in with it.

3/6/2022

from Parkville - MD

Good value and service

3/5/2022

from -

The plant was very beautiful you did a very nice job thank you so much

3/5/2022

from Sarasota - FL

well done

3/2/2022

from -

Very beautiful foliage arrangement. Delivered when promise and worth every penny spent.

2/27/2022

from -

I wasn't able to attend the funeral, but numerous people have commented on how beautiful the plant basket was. I am so thankful that you took the time to make this basket so special.

2/27/2022

from Washington DC - DC

I was very satisfied with everything, Thank you for your service.

2/26/2022

from -

Our family friend loved they basket they received. They sent me a message as soon as it was delivered and said it was beautiful.

2/20/2022

from Coopersburg - PA

Thank you. I was not at the Event but saw a picture of it during the livestream. Looked very nice.

2/14/2022

from -

Arrived on time. The family loved it and it’s something that they can keep with love and water

2/13/2022

from -

Good communication. I never saw my actual purchase. Therefore I can't say if I liked it or not. Easy ordering. Good selection. I just would have liked to have seen the actual product.

2/13/2022

from Grand Ledge - MI

Great 👍 and thank you

2/13/2022

from Lincoln - NE

Ordered this basket for Sibbersen celebration n was very pleased w/appearance of it, that was delivered to funeral home😊 Thinking delivery charge was a bit high, but overall pleased🎈Thankyou

2/11/2022

from -

I found out about the funeral late Saturday and placed my order to be delivered Monday. ( funeral was at 10 am) It said the order would be filled by a local florist. Figured it could possibly be delivered before the funeral , but if not it said it would be delivered the day after the funeral. It was as delivered Wednesday, 2 days after the funeral. Not impressed.

2/11/2022

from -

Wasn’t as pretty as pictured

2/10/2022

from -

Family never received, will Never order again phone calls not return

2/10/2022

from Clarkston - MI

I ask the flowers deliver Saturday yes.then I was told you don't deliver on

2/10/2022

from -

Wasn’t as pretty as pictured

2/8/2022

from Seymour - IN

The basket contained the plants I expected and there was not a brown or wilted leaf in sight! (My son actually thought they were fake.) I also like that many of the plants can be used in terrariums and vivariums (for reptiles.)

2/7/2022

from -

Great flowers - would recommend for any occasion

2/6/2022

from Minneapolis - MN

Thank you for the nice bouquet for my family funeral. It was easy to order online.

2/5/2022

from Muskegon - MI

When we visited the funeral home, I was very pleased to see that the arrangement looked almost identical to the one in the picture. The basket may have actually been nicer. Thank you.

2/5/2022

from Roswell - GA

The Emerald Garden Basket was beautifully arranged and shiny and fresh. Basket is not one of those 'huge' baskets...which works well for family members to display and cherish for years to come.

2/4/2022

from -

Brilliant thanks

2/3/2022

from Placitas - NM

I saw a picture of the basket that was delivered, and it looked lovely. They added a few flowers too, to make it even more beautiful.

2/3/2022

from -

It was a beautiful plant the family really liked it

2/2/2022

from -

The arrangement was very nice. I was very happy with it

2/2/2022

from -

The arrangement was on time and looked beautiful

2/1/2022

from Winston Salem - NC

Ordering the plant basket through the funeral home site was easy. However, I received no confirmation that the basket had been delivered prior to the time of the service, which was on a Saturday afternoon. When I called shortly after the service was over, the Sympathy Store rep could not tell me definitely that it had been delivered. I finally received a confirmation the next day. By contrast, I had ordered a flower arrangement for another funeral on the same day, through a different florist and in a different state. I did receive a confirmation from that florist on the same day it was delivered. I understand that the Sympathy Store deliveries are made during the day and the confirmations are completed at the end of the day, but it seems there would be a better way to confirm deliveries on a Saturday rather than leaving them until the next day. Thank you.

1/28/2022

from Puyallup - WA

The plant arrangement seemed fine, but it was not delivered in a basket as ordered. It was in a ceramic pot. Also, the message we sent was almost correct, but not quite, which changed the meaning of the last sentence. That was disappointing. We were within the allotted characters for the message.

1/28/2022

from Niles - MI

Was looking for a nice flowering plant for a coworker's family funeral. Found what I wanted on their website, which was very user-friendly, and ordered. I didn't have interaction with the staff but the coworker loved the arrangement and sent me a pic. It was very lovely.

1/26/2022

from Brookston - IN

Yes, it was perfect, with covid issues, it was a private service. Plants last longer than flowers. Thanks for the convenience of your business during these times.

1/25/2022

from Richmond - TX

Lisa, the deceased daughter loved, loved, loved it! Simply beautiful!

1/23/2022

from Port Charlotte - FL

Beautiful, very pleased

1/23/2022

from Paducah - KY

Plant dish was nice. Iooked bigger in the picture though

1/22/2022

from Frankfort - IL

This basket was much more beautiful than the picture. Very easy to order. I’m highly satisfied and would recommend it.

1/21/2022

from Queenstown - MD

Beautiful, very well arranged and is exactly like the picture. Highly recommend. Reasonably priced.

1/19/2022

from Dallas - GA

This basket did not have near that many plants and it was very small. I ordered a medium sized basket based on the dimensions provided and I do feel I received my money's worth. It was cute but not as expected.

1/17/2022

from Clinton - KY

beautiful basket of greenery

1/17/2022

from Cuyahoga Falls - OH

I live in Ohio and ordered the emeral garden basket for the passing of my nephew Tyrone Castillo. The basket was delivered to his home and they have expressed a lot of satisfaction with the product. Thank you again for a speedy response to my order.

1/16/2022

from Belmont - MS

Flowers were beautiful!! Very pleased. Thanks for your concern.

1/15/2022

from Sioux City - IA

Arrived as stated. It gets a little expensive with the delivery charge but overall you can rely on the service and don’t have to go through calling a local flower shop.

1/15/2022

from Warner Robins - GA

The order was beautiful and delivered on time. The only thing was I specifically ordered a basket and received a ceramic bowl.

1/14/2022

from -

The basket looked very different from the photo but it was beautiful.

1/14/2022

from -

The basket looked very different from the photo but it was beautiful.

1/10/2022

from -

Beautiful arrangement!!

1/10/2022

from -

Love the floral arrangement I selected for my beloved cousin”s services

1/6/2022

from Cincinnati - OH

The plants were great. My friend who I sent them to loved them very much. She said they was very cute and very beautiful! I sent them to her because her Mom had passed. Her reaction of getting the plants made her day much better. She was all smiles. Thank you for your services!

1/4/2022

from Asheboro - NC

The basket was most beautiful. I was nothing but pleased. Several people commented on how beautiful it was. Thank you so much for doing such a great job

1/1/2022

from -

It was delivered on time and I was told it iss a beautiful arrangement

1/1/2022

from -

It was delivered on time and I was told it iss a beautiful arrangement

1/1/2022

from -

It was delivered on time and I was told it iss a beautiful arrangement

1/1/2022

from -

It was delivered on time and I was told it iss a beautiful arrangement

12/30/2021

from Canton - MI

This arrangement was not as pictured. It came in a crate type basket as an oppose to the woven handle basket pictured on the website. Otherwise the plants looked nice.

12/25/2021

from Lafayette - IN

Very happy with my purchase. Beautiful plants with cardinal and plaid bow in a woven basket.

12/22/2021

from Washington - IL

Family loved the arrangement. Good choice!

12/19/2021

from Saint Charles - MO

My daughter was at the funeral and said it was small and looked like lettuce.

12/19/2021

from Chesterfield - MI

It came on time and was really beautiful!

12/16/2021

from Carmel - IN

recipient loved it.

12/12/2021

from -

Thank you so much for the beautiful basket that you arranged for my family during their time of bereavement. I couldn't be there physically but to know that this basket was a reminder to let them know how much I love them and praying for them at such a difficult time meant a lot to me. Thanks again.

12/11/2021

from Vienna - WV

Nice Basket, thought it was a little small for the cost.

12/11/2021

from Oak Park - IL

The grieving family was pleased with the plants arrangement. It was beautiful.

12/11/2021

from -

I requested the Emerald garden basket for the funeral of my daughter's beloved father-in-law. My daughter and her late father-in-law reside(d) 700 miles away from me, so I wasn't able to attend the funeral. My daughter said the arrangement was beautiful and that many attendees commented on how pretty it was. I am more than pleased!

12/9/2021

from Pevely - MO

I was very satisfied with my purchase! I wasn't sure if I could even get anything delivered, as we found out late! Your flower shop made it so convenient; they guaranteed next day delivery and then notified me when it was! All funeral homes should offer this service! Thank you!

11/29/2021

from South Lyon - MI

I ordered late and the basket still arrived on the day I requested. I would highly recommend!

11/24/2021

from North Ridgeville - OH

I ordered the emerald garden basket which is supposed to be all green plants. It showed up with a lttile bit of green plants and 3 large pink carnations and babys breath to fill it in. Also wasn't in a basket, it was in a white pot. It was pretty, but not what I ordered.

11/24/2021

from -

It arrived fresh and in time for the celebration of life service. I expected it to be larger 🤷🏻‍♀️

11/24/2021

from -

It arrived fresh and in time for the celebration of life service. I expected it to be larger 🤷🏻‍♀️

11/24/2021

from Royal Oak - MI

I didn't know what to expect when I ordered, as I've never used this service. I was very pleased with the content and the presentation. I would highly recommend this basket.

11/23/2021

from Unionville - IN

The planter was lovely and arrived on time for viewing and service. The family loved it.

11/22/2021

from Columbus - NE

Thank you for your service. Your response and follow up if we were satisfied was a great experience. The family was very happy with the basket arrangement. Thank you again.

11/17/2021

from Schulenburg - TX

Beautiful Arrangement!

11/17/2021

from Santa Fe Springs - CA

Would liked to have seen an actual picture of what was delivered.

10/13/2021

from Fort Payne - AL

It was beautiful, thank you.

10/11/2021

from -

I was told it brought tears to my extended family’s eyes and that my daughter quickly claimed it for her home.

10/11/2021

from -

I was told it brought tears to my extended family’s eyes and that my daughter quickly claimed it for her home.

10/9/2021

from Lapel - IN

The basket that we ordered was stunning. Very fresh and healthy. My daughter in law will be able to enjoy it for years to come. I also like the fact that a florist local to the funeral home was used. I always want to shop local.

10/7/2021

from -

I ordered this over 24 hours before the funeral and it was not delivered then, but the next day to the family. I will not be using this Sympathy Store again.

10/4/2021

from Maysville - GA

I never so the basket...i looked for it at the church at the visitation... but it was not there.. I'm hoping that the family received it.

10/3/2021

from -

Very tiny for $67.00 dollars. Next time I will go to the store to buy a plant/flowers and card and deliver them myself. Not a good deal for the money

10/2/2021

from Palm Bay - FL

I’m in Florida I cannot attend Mrs. Gaston service in Georgia. I haven’t actually seen the arrangement. I pray that it’s just a beautiful as the picture. Thank you so much.

9/24/2021

from Suwanee - GA

The plant was absolutely beautiful! Thank you so much. It was very shiny and looked healthy. Just Beautiful.

9/24/2021

from Suwanee - GA

The plant was absolutely beautiful! Thank you so much. It was very shiny and looked healthy. Just Beautiful.

9/22/2021

from -

Went to visitation on Sunday and never found our basket

9/19/2021

from Canonsburg - PA

Ordering was easy and made the whole process of dealing with the death of my loved one that much easier. The plant arrived as scheduled and was much appreciated by the family. I chose the plant because it was so bright and lively.

9/19/2021

from Greenwood - FL

Beautiful convenient. Keeps posted well pleased Thank U

9/19/2021

from Greenwood - FL

Beautiful convenient. Keeps

9/16/2021

from Washington - IA

Plant delivered. No card attached

9/16/2021

from Richmond - TX

Although we weren't able to see the basket itself due to Covid restrictions, we greatly appreciated the convenience of ordering and the fact that the florist kept track of the best day/time to deliver the basket.

9/13/2021

from -

Beautiful arrangement and very pleased

9/13/2021

from Loris - SC

I ordered the Emerald Garden Basket. I am leaving 3 stars because although the plant was nice it did not come in a basket at all. On top of that there was a fall themed ribbon in the plant. Not appropriate for a funeral flower.

9/7/2021

from West Point - MS

Flowers were delivered on time and met all expectations. The grieving family loved them.

9/6/2021

from Delray Beach - FL

I am overly satisfied with the Emerald Garden Basket that was delivered. It looked amazing. THANK YOU!!

9/5/2021

from Amarillo - TX

I only got to see the basket at the funeral online, but it looked pretty.

9/5/2021

from Mogadore - OH

Ease and selection from website was excellent

9/1/2021

from -

Easy order process all good

8/30/2021

from Houston - TX

Beautiful basket.

8/30/2021

from Forgan - OK

Emerald Garden basket wasn't available, China doll plant was substituted. They kept me updated of the availability, substitution and deliver.

8/30/2021

from Forgan - OK

The Emerald Garden Basket I ordered wasn't available, but they substituted it with a gorgeous china doll plant. Our daughter loved it.

8/22/2021

from Fuquay-Varina - NC

While I appreciate the convenience and guaranteed arrival very much, I would be a lot happier paying fees (which constitute a large portion of the total expense) that are disclosed before getting all the way to the cart. There is no need to hide legitimate fees until the very end of the process.

8/22/2021

from Easton - MO

Too expensive for the content

8/21/2021

from La Feria - AA

very happy

8/18/2021

from San Antonio - TX

Overall, the arrangement was nice, but much smaller than expected and the basket that it came in was very plain and underwhelming. Not nearly as robust as the picture.

8/13/2021

from Winona - MN

I wasn't able to see this in person, but got a picture from a family member and it was perfect and exactly as pictured in the add. Thanks so much for a great plant.

8/10/2021

from Haines City - FL

Great service by all. The plant looked excellent and delivered promptly on time.

8/9/2021

from Bellaire - TX

Planting was not full - was not placed with other flower purchases

8/6/2021

from Stanley - NC

Great basket. Showed up on time and looked very nice.

7/30/2021

from Elk Grove Village - IL

they sent the wrong plant but the plant they sent was still pretty.

7/28/2021

from Baytown - TX

The arrangement was pretty but much smaller than I was expecting. The description didn’t describe it as being small so I assumed it would be larger than it was. It looked like I spent much less on the plant than I did.

7/27/2021

from -

the plants were nice BUT were very LATE. I had family there and they thought the flowers and plant were going to be a no show for the service!!!!

7/26/2021

from Lubbock - TX

The plant is nice but a little too expensive.

7/26/2021

from Umatilla - FL

I was three states away and I was still able to make sure that my family knew I was thinking of them. Thank you

7/24/2021

from Ashland City - TN

Wonderful service, very friendly staff, very compassionate, arrived exactly as they said it would to the funeral home. A personal thanks to the staff Linda

7/23/2021

from Atlanta - GA

Photo from recipients showed better than expected

7/23/2021

from Liberty - MO

Thank you for arranging the beautiful Emerald Garden Basket. It exceeded my expectations. It will be a lovely memory for our loved ones to keep.

7/22/2021

from Arlington - VA

This was a well-designed basket of vibrant, green plants that look like they'll be long-lasting. Quality was excellent, and they were delivered on time as expected.

7/21/2021

from Newnan - GA

Very easy to order - thank you!

7/20/2021

from Saint Louis - MO

It was a pleasure doing business with this company. I was an out-of-state customer and they were very helpful and considerate. The flowers were delivered as promised. And I was told that they were lovely. Great job ♥

7/18/2021

from -

I was empressed byt the size and quality of the plants.

7/17/2021

from Brighton - MI

Very nicely done! Thank you!!

7/17/2021

from -

They were beautiful and delivery was on time.

7/12/2021

from -

I understand it was received very well and enjoyed by the family of the bereaved

7/12/2021

from Morgantown - WV

The family that received the arrangement was very pleased with it as soon as it arrived My wife and I saw the arrangement a day after the arrival and we are very pleased also Thank You Mick

7/11/2021

from Atlantic Highlands - NJ

The Emerald Garden Basket was just Amazing, the online Photo just doesn't give you the what you'll receive. Truely Amazing and Our Family love the 2 Baskets we ordered. Even the Funeral Director and Staff thought they were Amazing as well. Thanks Again!

7/10/2021

from Waupun - WI

Lovely mixed plant basket... looked just like the picture. Very happy with plants and very happy with ease of order/delivery. One less thing to worry about at the time of a funeral. Thank you!

7/10/2021

from Reno - NV

Unfortunately being from out of town we were unable to see the basket but we were impressed how quickly they were able to get the basket to the funeral home !

7/4/2021

from Peekskill - NY

The planter was beautiful and tasteful. The grieving family was very appreciative.

7/1/2021

from -

Beautiful

7/1/2021

from -

We paid to have delivery before the start of the first visitation. We arrived about an hour after visitation started and we couldn't find our flowers anywhere. I hope they made it later but I can't be sure if they did nor can I attest to the quality of them.

6/30/2021

from Waupaca - WI

Choosing an appropriate arrangement and making sure it was where it needed to be at the right time was made easy through this process and the Sympathy Store. I appreciate the ease of purchase. Yes, it's a little pricey, but it was so simple with NO frustration, and that was worth a lot at a difficult time.

6/29/2021

from -

I was surprised because 3 plants were in a very small white dish not a basket at all. The family was polite and thanked me for it but I was embarrassed and had expected what was pictured to be there.

6/28/2021

from Rutledge - TN

Because the destination was so-o close, the basket was delivered within just a few hours! Really nice!

6/25/2021

from Cranford - NJ

Arrived promptly. Wasn’t quite as large/full as photo. It looked fresh. Card was written correctly. It was in a ceramic bowl. Had more of a terrarium look. It was pretty. Had a reddish flower for color which was pretty. Size was my only disappointment.

6/19/2021

from Jamesburg - NJ

Family of deceased was completely satisfied and liked Emerald Garden Basket very much Than you, Mary Bayer

6/17/2021

from Royal Oak - MI

The flowers were as pictured but they were not in a basket as pictured. They were in a wooden crate. A little disappointed

6/14/2021

from -

It was lovelier than the photo ..I would not hesitate to order this delightful arrangement again

6/14/2021

from -

My aunt Hilda passed away and I am disabled and could not travel at this time. I received these baskets back when my mother and my Grandmother passed away. They contained different plants but were stunning reminders of my loved ones each time I saw them! They grace my sunroom with bigger foliage and memories. Very elegant choice!

6/13/2021

from Dallas - TX

Everything was perfect!!

6/10/2021

from -

I sent this to my daughter-in-law's mother's funeral. She told me it wasn't exactly what the picture showed but it was pretty close. So I am happy. The day was really bad, extreme rain all day. Just getting to the cemetary was hard. I was thankful it got there. Norma Jean McDarmont

6/3/2021

from China Grove - NC

The arrangement didn't have the same array pf.green plants. It wasn't in a basket. Was on an orange glass vase. And it wasn't as big as the dimensions given.

5/28/2021

from Des Moines - IA

Beautiful arrangement. They did a great job and their service was convenient and easy to use. I would use this service again.

5/28/2021

from -

Plant arrangement was excellent

5/19/2021

from Muskogee - OK

Beautiful arrangement, couldn't have asked for more!!!

5/16/2021

from -

They family already sent me a thank you.

5/5/2021

from Atlanta - GA

The plant was beautiful and fresh. I loved it. Thanks, JoAnn Goodman

4/30/2021

from Pawleys Island - SC

very satisfied

6/3/2020

from West Lafayette - IN

It made for an easy purchase and delivery since I live over 1 hour and 45 minutes from the site of the funeral home.

5/5/2020

from Shreveport - LA

THE ITEM DELIVERED WAS NOT the one i had ordered. THE RECIPIENT PICKED it up so perhaps they picked out something different. It was not delivered on the day promised either.

5/3/2020

from BARTLESVILLE - OK

Ordering was quick and easy, Basket was delivered on time as promised.

4/28/2020

from Franklin - TN

With the COVID19 going on things are strange and I could not be there for my best friend and her family and a few hours before the ceremony I order a Plant. I wasn't sure if it would arrive in time but it did. My friend contacted me to say how beautiful the flowers were and I knew then I chose the right place. I was happy to receive an email immediately about the order being placed and Also received an email later in the day to know the order had been delivered. I just want to say Thank you for your service and you are wonderful

3/26/2020

from Cedar Park - TX

I do not understand what the added $19.00 fee was for. My plant was supposed to be delivered to the Yarborough house, instead it was delivered to the visitation.....not what I requested! To much money for what was received.

3/16/2020

from Woodbury - GA

I was very pleased to use The Sympathy Store for the first time. It really made it very easy to send flowers from several states away. The transaction was very simple and all of the arrangements are so beautiful. I was very happy to receive the updates of my order from start to finish. I will definitely recommend this to friends and family! Thank you for making a difficult time for many a little bit easier.

3/15/2020

from Klamath Falls - OR

No problems with the ordering or delivery

3/11/2020

from -

Everything was beautiful and I was very please with the arrangement. Thank you!

3/4/2020

from Cardington - OH

The online image of the Emerald Garden Basket does NOT do the actual product justice!! Very very satisfied customer !! Thank you for an easy ordering process and an even better than expected product with prompt delivery!!

2/24/2020

from Irving - TX

Impressed with ease in ordering Plant Basket for memorial service for my family member this past week. I was unable to attend the service in person, the selection of Emerald Garden Basket expressed my Sympathy and condolences for the family of Linda Conrad. Thank you

2/24/2020

from Kathleen - GA

My friend who received the basket said she 'couldn't thank us enough for the beautiful basket.'

2/23/2020

from West Palm Beach - FL

I received notice from a family member that the Basket was beautiful and on time thank you.

2/18/2020

from Mechanicsville - VA

it was a nice bowl of plants, but was not at all like the picture. it came in a ceramic bowl not a basket like I wanted and did not look like the picture at all.

2/12/2020

from Easley - SC

The flower was gorgeous~ it arrived when I was told it would and received notifications after it was delivered. I will absolutely use them again. Thank you so much!

2/11/2020

from Dothan - AL

On February 07 at 10:21 AM I ordered a Simply Elegant Spathiphyllum At 11:46am I received an email from the Sympathy Store saying it was not available and would be substituted with the Emerald Garden Basket. I replied asking for a picture of what would be replacing my order and a lady called (hardly understandable) saying it would show by my order on the obituary page and within a few minutes it did. I was able to attend the visitation or service, so this was representing me. Today, 2-9-20, I had a picture sent to me of what was sent. I seemed smaller than the basket picture they posted, and was not in a basket at all, but a white ceramic planter. I was very upset at their choices. Also, I noticed that the Simply Elegant Spathiphyllum was posted on another person the same afternoon, February 07 at 03:28 PM, and yet another person today about noon. Needless to say, this is sub-par. I will never use this service again. Note: After couple of emails, a $19.95 refund was made.

2/4/2020

from Toledo - OH

The flowers and greenery was simply beautiful. It was the right size and the plant looked very fresh. Thank you.

1/28/2020

from Bath - MI

Thank you for the great service. The planter was wonderful, and much appreciated by the family. We will use your service again.

1/23/2020

from -

Okay, didn't like the yellow flower put in it.

1/23/2020

from Richfield - OH

When I arrived at the funeral home and saw that beautiful red carnations had been added to the basket, I was beyond touched! Thank you for going above and beyond. Hopefully, this plant will grace my friend's home for years to come.

1/19/2020

from Henrico - VA

This arrangement was lovely, and the family was very touched with this evergreen to keep. The only issue was it did not come in a basket container; it was in a white ceramic bowl. However, I was the only who knew that, so it didn't seem to matter at all. Maybe there should be a note that containers may be different than shown in photo.

1/17/2020

from -

It was very convenient to place my order; however, I was a little disappointed about the size of the arrangement. Pictures can be deceiving. This will not prevent me from using The Sympathy Store. The plants were very healthy looking.

1/15/2020

from Florham Park - NJ

The recipient said this is a “lovely plant” and seemed to be pleased. I like to send a plant so that ithe memory lives on.

1/13/2020

from -

Needed a late arrangement for a service. The order was placed a little less than 24 hours prior to the service. It was in place and looked very nice at the time of the service.

1/13/2020

from -

I ordered the Emerald Green Basket just 2 days before the memorial I was supposed to attend. The florist fulfilling the order did not have that basket in stock and offered a peace lily as a substitute but I did not really want that. I called The Sympathy Store help-desk and they found a beautiful pothos plant for me and delivered it without a hitch. They made this difficult time less stressful for me.

1/8/2020

from Morrilton - AR

The arrangement was much smaller that what it appeared to be in picture.

1/4/2020

from Obetz - OH

Absolutely beautiful in size, color and plant variety. I was very impressed and highly recommend this arrangement especially for the price.

1/1/2020

from -

The site was easy to use and my purchase was handled correctly and efficently

1/1/2020

from -

Every thing was very well done. Yes would recommend you to anyone wanting good service.

12/20/2019

from -

I ordered the Emerald Garden Basket but received an ceramic pot with a different set of flowers. Was very disappointed.

12/20/2019

from -

Neither me nor my wife liked what was sent!!!!!It looked nothing like what was displayed in your advertisement!! It looked so cheap looking , that we were embarassed to have sent it!!You were a last minute choice, we will never use you again!!!!!!!!!

12/6/2019

from Cibolo - TX

The arrangement was on display at the visitation and looked very nice. The family was most appreciative.

12/6/2019

from Centralia - IL

Very nice display!

11/27/2019

from Greensburg - PA

The basket was beautiful with fresh, healthy plants. I thought it was a little expensive, but I'm not from around here, so it may be appropriately priced for the area.

11/20/2019

from -

I placed an online order for a last minute delivery for a funeral service the next day. I was pleasantly surprised when I saw the arrangement at the service. It was beautiful and exactly what I wanted.

11/11/2019

from Bastrop - TX

My son said the family did not receive the basket, can you tell me why?

11/7/2019

from Campbell Hall - NY

I was so pleased that this basket of green was so full and just perfect. I would recommend purchasing from the Sympathy Store to everyone!

10/24/2019

from Clinton Township - MI

The basket looked larger in the picture, the one that they delivered was very small compared to the picture.

10/21/2019

from Forest - MS

Basket was very nice. Looked better than picture on website. We were very satisfied with the quality and price. The basket was delivered in a timely manner. Thank you for making ordering so simple.

10/11/2019

from Jacksonville - FL

Ordering the beautiful flower, plant was so easy due to being on the funeral home site. Very helpful staff and I would highly recommend this company to all. JT Carter

9/29/2019

from Derby - CT

Basket arrived on time. Had complements from attendees.

9/20/2019

from Troy - MI

This basket was beautiful.

9/6/2019

from Greenville - NC

Groff's make so easy to send a sympathy gift to the family since I live NC. My aunt that passed was in Pa. and my cousins all live there and I took care of my gift right from my house In NC. an being the hurricane was coming near my town I couldn't make services so once again Groffs made so easy and Highly recommend them. Thank You Daniel G Yoder (Dan)

9/2/2019

from -

This is a beautiful basket. Plant types may vary from the picture but it was a full basket of plants. The ordering process was very easy on line.

8/29/2019

from Middle River - MD

The basket with all the greens was nice. But the ribbon was mashed and no live flower stalks I asked for. The cost was definitely too high. Otherwise nice.

8/25/2019

from Kissimmee - FL

Very disappointed with the presentation. First is was supposed to be a garden basket, no flowers. About six flowers were put in the basket. Description stated it was a 17" by 17" basket. It was more like a 17" high and 7" around. Not at all like picture. I feel the Florist thought we would not be there to see the plant. Would never recommend your company store again.

8/22/2019

from -

Although flower arrangements have their place for a funeral, the garden basket is something that can be taken home and serve as gentle reminder of their loved one for the time to come.

8/20/2019

from Bridge City - TX

thank you very much it was very nice , very it arrived on time, very pleased with it.

8/16/2019

from -

The family appreciated the plat. One was even blooming. It was delivered quickly.

7/31/2019

from -

Very nice

7/29/2019

from Bohemia - NY

It didn't look like the picture, very expensive for a small plant. Disappointed...

7/15/2019

from Murfreesboro - TN

Not only was the basket beautiful, it seemed larger than what I was expecting. It can now be enjoyed for years to come by the sister of the deceased.

7/15/2019

from Collinsville - VA

The Emerald Garden Basket was beautifully done and the family seem to like it very much! It did seem a bit pricey, especially with the extra $19.95 Service Fee added. If needed, I would most likely use your services again. Thank you!

7/13/2019

from Pittsburg - KS

While I was thrilled to get an email that said the florist was not able to do exactly what we ordered, when prompted to approve what they were substituted I was not given the option to see that substitution. I have no idea if what we sent was adequate to express our condolences for a very special person.

7/10/2019

from Scottsdale - AZ

Very convenient to order this way. Professional in email response to order and plant was very nicely presented and healthy looking.

7/2/2019

from Coppell - TX

I was disappointed at how much smaller the arrangement was than what it appears to be. The cost was higher than the value .

6/30/2019

from Plano - TX

The Basket arrived in an exceedingly timely manner. I liked it very much.

6/30/2019

from Caledonia - MI

I sent this basket to my daughter, and she said it was beautiful!

6/20/2019

from Waco - TX

Beautiful arrangement, and I really appreciate the alert when my flowers are delivered. Very prompt, efficient service.

6/18/2019

from Ringgold - VA

The basket is beautiful. I did a few comments on how beautiful the product looked. I was disappointed in the delivery price, I thought that was little bit high.

6/14/2019

from Cypress - TX

Plant at the funeral was much smaller than the dimensions listed and what the pictured showed. Was given a $19.95 refund. Probably won’t use again.

6/12/2019

from Orlando - FL

The basket was delivered on time and it set up beautifully thank you so much.

6/7/2019

from Appleton - WI

The basket was full of healthy beautiful plants. Very very pleased with it!!

6/6/2019

from South Lyon - MI

***** Stars for the beautiful sympathy basket you sent! Thank you.

6/3/2019

from Lemont - IL

The process of ordering was simple. The plant was a fair price and the whole process from the order through the deliver was outstanding. Thank you!

5/31/2019

from -

The Emerald Garden Basket was very nice according to the family that received it at the funeral home. I personally did not see it, but my friend , who it was for, said the flowers had arrived and they were beautiful. Using the Sympathy Store was so convenient and the staff were friendly and helpful. I would use them again if I need to send flowers to a funeral. The funeral was out of state so I am glad I could order on line and know that the flowers would be beautiful and delivered on time.

5/20/2019

from Georgetown - MA

I need to say that the arrangement I purchased looked nothing like what I thought I had purchased. It barely contained any green plants, it was in a small white basked and looked very sparse. For $70 I could have done a better job. Whoever created the arrangement needs to know that people rely on the photos supplied to decide on their purchase. I am glad I got to see the arrangement personally. I was a bit embarrassed by what had our company's name on it. I most likely will not use this service in the future.

5/18/2019

from Mesquite - TX

The plant was very small. It also was in a ceramic bowl instead of the basket. It was the size of 30-40 dollars at most. Very small like a grocery store purchase.

5/17/2019

from Columbia - SC

Very pleased with this service!! Arrangement was ordered right as scheduled......recipient sent a picture and it was just as pictured - maybe even prettier!! I was very pleased and will use this service again!

5/4/2019

from Waxahachie - TX

VERY disappointed in the smallness of this plant. Cost almost $90 total with the shipping fee, definitely not worth it. Do not recommend this store.

5/3/2019

from -

I was very satisfied with my purchase. The plants looked very healthy.

4/29/2019

from Coal City - IL

Great service, fast delivery. Will recommend this to everyone to use.

4/28/2019

from Wadsworth - OH

It was really lovely. I really appreciate it that fresh flowers were put in the basket. I am sure the family really liked it even on such a sad occasion.

4/16/2019

from -

I was very pleased with the basket I ordered for the funeral. They were just as pictured. They quickly responded to my request to add a few fresh flowers that I'd forgotten to do as I was originally ordering. This made it even better. I highly recommend the Sympathy Store.

4/10/2019

from Cookeville - TN

I have no idea if it was ever delivered. I did not receive any delivery confirmation

4/10/2019

from Woodbridge - VA

This was a lovely arrangement and was delivered on time.

3/31/2019

from Henderson - TX

Have no complaints. All was expected and would definitely order from you again.

3/25/2019

from -

I didn't see this plant in person as it was sent to another state for a funeral. However, this picture is beautiful. I love the variety of green colors. I also appreciate the plant arriving just before the funeral.

3/24/2019

from Union Mills - IN

Very pleased as it was delivered fresh and was exactly as ordered.

3/24/2019

from Austin - TX

Received OK

3/22/2019

from Pasadena - TX

overall good with the exception, after ordering and paying I received an email that the item I ordered was not available and would be replaced with a similar item. I received no picture or item names identifying the replacement.

3/20/2019

from Charleston - WV

Minor mix-up on delivery date. However, in the end things worked out well. Family was well pleased with the basket, which is all that mattered.

3/8/2019

from Fort Smith - AR

In person, the product did not quite measure up to the picture. The basket was not as heavy and good quality as it appears in the photo and the plants weren't as full. I know it's hard to judge from a website photo, but that was my impression.

3/5/2019

from Henderson - KY

Plants were pretty, but the basket was a lot smaller than I thought it would be.

2/24/2019

from Tyrone - PA

beautiful arrangement, will def order again Thanks

2/23/2019

from Joshua - TX

Would tell friends and family members to find a florist or use their normal florist. Had no interaction, which was a mistake on my part. I was definitely very dissatisfied with the dinky little basket of plants. Will NEVER AGAIN USE this website again.

2/21/2019

from Mukwonago - WI

It is a lot smaller that the picture makes it seem. However it was beautiful. I just felt for the 88.00 we paid that the basket would have been bigger.

2/19/2019

from Midlothian - TX

Easy to Order. The planter looks like the picture. But it was about 1/2 the size I was expecting. This was about the size of my hands cupped. You get more bang for your bucks with the cut flowers. They were beautiful,smelled good, and were large. I will probably go with an arrangement next time but I love the thought of bringing home a small memory .

2/7/2019

from Fort Worth - TX

I was not able to see the product; however, I believe it was fine. The interaction with the Sympathy Store was excellent. Thank you!

2/5/2019

from Dallas - TX

The arrangement I ordered was either not sent or the wrong arrangement was delivered. The closest arrangement to the one I ordered was in a completely different basket which looked more like an Easter basket (cheap) The plants were not full as pictured Very disappointed

2/2/2019

from -

Was very disappointed. The basket was very small and did not show any blooms in the picture. Wasn't the same plants shown in the picture. The same night the basket was delivered the unwanted daisies in the basket were drooping. Will definitely not recommend. Was very embarrassed!!

2/2/2019

from Taylor - MI

It was lovely. I was very pleased with the service and ease of ordering.

2/1/2019

from Hemphill - TX

The basket was large, beautiful and delivered on time. I was very pleased with this selection and the service.

1/27/2019

from -

Easy to select and and purchase your order. Convenienc in the ordering process. Good selection of arrangements. Very nice size; larger than I thought. Plants were as fresh as pictured. A very beautiful arrangement.

1/21/2019

from Concord - MI

The service by The Sympathy Store was spot on. They have several items to choose from, including green plants, which is what I chose. I couldn't attend the service but the family said the plants were very nice. The order was simple and fast. I would recommend The Sympathy Store to anyone interested.

1/15/2019

from Madison - TN

The young lady that took my order was outstanding.

1/11/2019

from Chattanooga - TN

The family appreciated that the pretty plant basket was something they could keep.

1/9/2019

from Swisher - IA

Beautiful planter basket and very reasonbly priced.

1/8/2019

from -

We couldn't travel the many miles to the service so I trusted you to provide a beautiful arrangement. I wasn't disappointed... A family member sent me a photo and it was lovely. I especially like it because after the flowers have died, this will live on.

1/7/2019

from -

The plant was delivered on time as promised and the friend was very please with it. I would highly reccommend it.

1/7/2019

from -

The flowers were very pretty - this is not what Dave received but he is happy with what he got. The service was great! Would recommend using this way to order flowers.

9/30/2015

from Rosanky - TX

They where very beautiful . Thank you Mrs. Rodgers

10/19/2014

from Gatesville - TX

Thank you for having a variety of items to offer. The plant arrangement will "love" for long time with gentle thoughts. Dar!

9/29/2014

from Kansas City - MO

Flowers were delivered on time and just what I order. They stated the plant arrangement was beautiful. Was very please. Thank you

9/26/2014

from Checotah - OK

The plant was perfect. It was easily notable that the large majority of flowers at the funeral came from your shop and they were all just outstanding. Thank you for making my purchase experience totally painless.

9/19/2014

from Mableton - GA

Viewing the basket online it looks full and pretty. When I arrived at the funeral of a close friend I saw that although it was pretty it was not full and as I expected. The family liked the basket but I was a bit disappointed. For the amount I had to pay it seemed to just lack the full overflow of plants. I gave it 4 stars because even though it seemed skimpy it was pretty and the family liked it.

8/25/2014

from Chesterfield - MI

While the content of the basket was lovely, I was a bit disappointed with the delivery - I had requested it be delivered on Sat and when I arrived on Sun afternoon it was still not there. I was appalled when my basket arrived as I was speaking with one of the family members. Even after contacting your service earlier on sunday and being assured it would be there by three o'clock - it arrived at about 3:30 - over 24 hours after I had requested it. The basket was very nice though.

8/25/2014

from Snellville - GA

The basket was very nice ! Appreciate your help.

7/2/2014

from -

The family I sent this to loved it.

6/21/2014

from -

I didn't get to actually see the plant, but from what I've heard the recipient really like it, and appreciated it.

5/6/2014

from -

I had flowers delivered to our family out of state for a funeral. A family member sent me a picture of the arrangement that was ordered and delivered, since I was unable to attend funeral. The arrangement was beautiful.

12/21/2011

from -

The plant was a very appropriate choice for a funeral. Fresh and a long lasting gift too which is nice.